Shipping policy
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Orders within Canada ship via Canada Post Expedited Mail and typically arrive 3-5 business days after the package is shipped. Please note that we cannot guarantee delivery dates.
Shipping is on us, for orders over $250 CAD! For orders under this amount, shipping is a flat rate of $15 CAD.
All orders ship with a delivery confirmation which can be used to track your package. We are unable to provide tracking information beyond that supplied by Canada Post.
We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.
US ORDERS
US orders ship via Canada Post/ USPS and typically arrive 3-5 business days after the package is shipped. Please note that we cannot guarantee delivery dates.
Shipping is on us, for orders over $250 CAD! For orders under this amount, shipping is a flat rate of $15 CAD.
US orders include tracking information. We are unable to provide tracking information beyond that supplied by Canada Post/ USPS.
We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.
We cannot mark an item as a "gift" or reduce the stated value of the package. This is illegal, and we can be penalized heavily for doing so.
Customs and import duties are levied by the receiving country and are therefore the buyer's responsibility.
INTERNATIONAL ORDERS
International orders ship via Canada Post and arrive 7-14 days after the package is shipped for most countries. Please note that we cannot guarantee delivery dates.
Shipping rates are calculated at checkout and vary based on your country.
Most international orders include tracking information. International tracking information is not updated as frequently as domestic shipments and may cease updating once the package leaves Canada. We are unable to provide tracking information beyond that supplied by Canada Post.
We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.
We cannot mark an item as a "gift" or reduce the stated value of the package. This is illegal, and we can be penalized heavily for doing so.
Customs and import duties are levied by the receiving country and are therefore the buyer's responsibility.
